Samples Shipping & Returns

samples shipping and returns

When will I receive my samples?

Samples are shipped ground within 5-6 business days of your order. Transit times will vary depending on your proximity from our Oregon sample studio. We do have additional shipping options available if you require expedited shipping. 


How can I expedite my sample order?

We can expedite your order for an additional fee or using your UPS Account. Please note: Expedited orders placed after to 1PM Pacific Standard Time will ship out the next business day. Once your order is shipped we cannot change the shipping method. 


Can I return samples?

Once you purchase online samples they are yours to keep.

Portland Direct Tile & Marble 4411 NW Yeon Ave. Portland, OR 97210 503-230-9500