Posted by Victoria Fouche on 23rd May 2025

More Than Just Tiles: The Power of Positive Reviews at Portland Direct Tile & Marble!

In today's connected world, choosing the right partner for your home renovation or commercial project goes beyond just finding beautiful products. It's about finding a team you can trust, a business that prioritizes your needs, and a place where quality and service go hand-in-hand. At Portland Direct Tile & Marble, we don't just sell tile and stone – we build relationships, and nothing reflects that better than the voices of our satisfied customers.

We believe that our reviews and customer testimonials are the true measure of our success. They tell the story of countless projects brought to life, visions realized, and expectations exceeded. We're incredibly proud of the feedback we receive, and it motivates us every day to continue delivering the best possible experience to everyone who walks through our doors or visits our website.

Why Customer Testimonials Matter to Us (and to You!)

Authenticity: Real stories from real people offer genuine insights into what it's like to work with us, from the initial consultation to the final product.
Trust & Confidence: Reading about positive experiences helps new customers feel confident in choosing Portland Direct Tile & Marble for their important investments.
Continuous Improvement: Every piece of feedback, whether glowing or constructive, provides valuable insights that help us refine our processes and enhance our service.
Showcasing Our Strengths: Testimonials often highlight specific aspects of our service that customers appreciate most – be it our vast inventory, expert design advice, competitive pricing, or efficient ordering process.

What Our Customers Are Saying: Highlights from Our Reviews

We've been fortunate to receive an overwhelming number of positive reviews across various platforms, highlighting common themes that underscore our commitment to excellence:

Exceptional Customer Service: Many customers frequently praise our team members, like Victoria and Adam, for their knowledge, patience, and dedication. As one reviewer on Houzz stated, "Victoria gave us lots of good ideas and creative suggestions... She patiently answered our many questions." Another noted that working with Adam was "stress free" for their quartz countertop and glass tile backsplash project.
Vast In-Stock Selection: Being Oregon's largest in-stock tile and stone importer is a frequent highlight. Customers appreciate not having to wait weeks for their materials. "I couldn't be happier with the selection they carry IN STOCK (not having to wait 2-3 weeks like the local competitors) and the prices," shared one happy customer.
Expert Design Guidance: Many express gratitude for the design assistance they receive. "We don't have the best eye for design and she was able to help us put together a great set of tile for our bathroom," mentioned Catherine Reynolds on Houzz, speaking about Victoria. Designers also highly recommend us, with one stating, "Their staff are very friendly, professional and knowledgeable. Their customer service is outstanding!"
Quality Products & Fair Pricing: Customers consistently find our products to be of high quality with competitive pricing, offering excellent value.
Beautiful Showroom & Displays: The way we display our products is often complimented, making the selection process easier and more inspiring. Pearl Foster noted, "This place was beautiful. Everything was displayed beautifully with tons of options."

While rare, we also take constructive feedback seriously, as seen in our prompt and helpful responses to customer concerns, always striving for satisfactory resolutions and learning opportunities.

Experience the Portland Direct Tile & Marble Difference

These testimonials are more than just words; they are proof of our dedication to providing an unparalleled experience. When you choose Portland Direct Tile & Marble, you're not just buying tiles; you're gaining a partner committed to making your project a success.

We invite you to read more of our customer reviews on platforms like Yelp and Google. Better yet, come visit our showroom and experience the difference for yourself. Our knowledgeable team is ready to offer personalized service, expert design advice, and access to Oregon's largest in-stock selection of tile and stone.

Ready to start your next project with confidence?

Visit our showroom at Portland Direct Tile & Marble today, or contact us to learn more! We look forward to adding your success story to our growing list of satisfied customers!